In 2021, I had my first college class on campus after being remote for the first year because of COVID-19. For this class project, we were tasked with creating a mobile application that the people of Massachusetts could use to schedule vaccinations and testing, as well as show their current COVID status in order to enter crowded public areas. This was the premise for our project, MassPass.
The Problem
The COVID-19 pandemic has created a need for citizens to get vaccinations and testing to ensure their health and well-being. However, since the pandemic is unprecedented, there are currently no streamlined ways to complete all this at once. Additionally, this project also works under the pretense that all residents would need to show their vaccination and COVID-19 status at public venues.
The Process
We first started off our project by performing user research. This entailed deciding on our user research goals (what we wanted to learn from the user) for how they currently use similar apps and how they would want the application to function. We also created a user testing script to ensure we asked all the necessary questions.
After completing user research, we used the information we learned to start ideation and wireframing. This included a lot of individual ideation and sketching, before coming together to discuss and collaborate.
User Experience Testing
After creating wireframes and then iterating to create mid-fi prototypes and then hi-fis, we completed some user experience testing with the assistance of Qualtrics. We would sit next to them or communicate with them via Zoom as they clicked through the prototype and completed the survey. After the user experience testing, we used SUS scoring to determine the usability of our application. Additionally, we used the feedback from our testing to further iterate on our prototype. Please feel free to preview the Qualtrics survey we created for the testing below.
High-Fidelity Prototype
While our wireframes and mid-fidelity prototypes were created in Figma, it was required to create our high-fidelity prototype in a different system. Our final prototype was created using Adalo. Please view the prototype using the button below.
